Return & Refund Policy

As our products are custom-made, we do not permit returns or exchanges for size or color. In cases where a return is necessary due to shipping errors or incorrect addresses, we will arrange for the order to be reshipped.

If items arrive damaged or defective, customers may request a replacement or a refund within 30 days of delivery, with photographic evidence potentially required.

For claims related to undelivered orders, submissions must be made within 30 days of the anticipated delivery date.

 

Ash Hole Cigar Club

Become part of a vibrant global cigar club that unites individuals from diverse backgrounds. This social movement fosters connections through shared stories, learning experiences, and the enjoyment of each other's company, all while celebrating cultural diversity.

AHCC