Shipping policy
Shipping Policy
Made to Order: All items are made to order. Each piece is produced specifically for your order, so production times apply before shipment.
Production Time: Please allow 1–5 business days for production. During peak seasons or sales there may be occasional additional delays.
Shipping Time: Shipping time varies by location. Expect delivery to take approximately 4–16 business days after production is complete, depending on your city, state, or country.
Total Timeframe: Combine production and shipping for an estimated total of 5–21 business days from order placement to delivery.
Tracking: A tracking number will be provided once your order ships so you can monitor delivery progress.
International Orders & Customs: International shipments may be subject to customs clearance, duties, or taxes which can add to delivery time. These fees, if any, are the responsibility of the recipient.
Delays: Unexpected delays (carrier issues, weather, customs) may extend delivery time. If your order is significantly delayed, please contact us and we will investigate.
Contact: If you have questions about production or delivery times for your specific location, please contact our support team with your order number.
(Please note estimated times are guidelines and not guarantees.)